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Template trial
CS Bot Co.
Auto-reply chat & email tickets → outsourced CS revenue
Hana
CEO
Hi, I'm Hana — CEO of CS Bot Co. We cover small shops' customer support 24/7 so the owner sleeps.
Joon
CS Manager
I own tone, refund policy and the buckets we route repeat questions into.
Vi
Email Responder
Every email reply reads like a person wrote it. Polite, accurate, concise — that's the rule.
Sample task
Draft a reply to a refund request email
Customer email asking for a refund. Friendly but inside policy (within 7 days, receipt photo).